Privacy policy

Last updated: May 28, 2025

This Privacy Policy describes how Aurelyon (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aurelyon.nl (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. We may also use information we collect about you to communicate with you, improve the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services and our users.

Personal Information We Collect

  • Contact details: name, address, phone number, email.
  • Order information: name, billing and shipping addresses, payment confirmation, email, phone number.
  • Account information: username, password, security questions, and related account data.
  • Customer support info: contents of any messages or inquiries you send us.

Information We Collect Automatically

We may automatically collect Usage Data through cookies and similar technologies, including your IP address, browser, device, interaction logs, and account access patterns.

Information from Third Parties

We may receive information from Shopify and other service providers (e.g., payment processors, shipping providers, analytics tools, ad platforms) to provide, secure, and market our Services.

How We Use Your Information

  • Providing Services: order processing, shipping, account management, and transaction support.
  • Marketing: to send promotions, newsletters, and show you relevant ads.
  • Security: to detect and prevent fraud or abuse.
  • Improvement: to enhance our Services and better respond to your needs.

Cookies

We use cookies and similar tools to improve functionality and user experience. For details, see Shopify's Cookie Policy. You can manage cookie settings in your browser.

How We Share Your Information

  • With service providers (e.g., IT, payment, logistics, analytics, support).
  • With business and marketing partners including Shopify.
  • As required by law or for legal processes (e.g., subpoenas, disputes).
  • In the event of a business transfer (e.g., sale, merger, bankruptcy).

Categories of Data Shared

Category Recipients
Identifiers (name, email, phone),
Order and account info,
Commercial info (orders, cart, messages),
Usage Data,
Geolocation.		 Service providers,
Marketing partners,
Affiliates

Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our Site. Please review their policies before submitting any data.

Children's Privacy

Our Services are not intended for children under 16. If a child has submitted personal data to us, their parent/guardian may contact us to request deletion.

Security and Data Retention

We take reasonable steps to secure your data. However, no system is 100% secure. Retention depends on legal, contractual, and operational requirements.

Your Rights

  • Access / Know: Request access to the data we hold about you.
  • Delete: Request deletion of your data.
  • Correct: Request correction of inaccuracies.
  • Portability: Request a copy of your data.
  • Restrict Processing: Ask us to limit how we use your data.
  • Withdraw Consent: Revoke previously given consent.
  • Appeal: Appeal if we deny a request.
  • Unsubscribe: Opt-out of marketing emails anytime.

Complaints

To raise a concern about how we use your personal data, feel free to contact us. If unresolved, you can file a complaint with a data protection authority. For EU residents, see the official list here.

International Transfers

We may transfer your data outside your home country. When doing so, we rely on legal safeguards like the EU Standard Contractual Clauses or equivalent agreements.

Contact

If you have questions or want to exercise your rights, do not hesitate to contact us.

We are the data controller for your information under EU data protection laws.